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An Encounter With Job Dangana

23 Nov

I have not read anything about Nigeria beyond articles speaking engagements journals and discussions in more than five years until I met Job Dangana recently. I was referred to him by an acquaintance at a cafe where i relax most evenings after work to surf the net for more opportunities and research as home is full of noisy kids.  My primary duty for Job Dangana was to assist him load up his works on Amazon Kindle ebooks handle using my expertise and experience. I took up the challenge. The phone call suggested it was a womans’ voice only to meet him physically. ” You thought it was a woman speaking to you”? ” Yes”. I answered positively but apologised afterwards for the mistaken identity. Permit me to introduce Job.

He is  a graduate of law from Ahmadu Bello University, Zaria, Kaduna Nigeria and also holds a Master’s degree in Law from the same institution. A man with over twenty years experience, he is an author of over twenty books,a development consultant, a legal practitioner, a policy and public analyst who has spent most of his time speaking about the development of our dear country Nigeria. He is also a motivational speaker and also a public commentator  on policy direction for the Federal Government of Nigeria. He has also delivered papers in that regards. His works are reference texts  at Yale and Stanford .His works are also used at Universities across Nigeria.

My encounter with Job was pleasant . I did not find him boring like most clients. He is a very inquisitive and warm personality. It took me more than a week to get those books loaded on kindle as we had to work till late hours due to his busy schedule as a lawyer, my own busy schedule as a businessman and connection problems with the networks. I had to bring in a faster 4G Modem to work with and get the job done. He sat with me through all these troubles, amending mistakes and keywords suggestion. That helped my job a lot. Thanks Oga Job for sparing the time. This was the job worth its time in a few years. It was both personal and professional.

His works preach Nigeria and his message is mostly directed to the youth as passionate as possible. He reminds most that Nigeria is a country that is full of potentials the rich countries in the G7 and G20 possess but expresses his views that as a country we ca only get to the promised land if we work hard to implement these policies. From his point of view, nothing is impossible to achieve. Above all, I find him an interesting personality although a reserved person from the outset.

You will find his works very interesting and thought-provoking and factual.  Some of his works can be found on Amazon Kindle store.

1.) “>The Strategic Role Of Governors in The Transformation Of Nigeria,

2.) Building A New Nigeria

3.) Leaders That Can Rescue Nigeria As From 2015

4.) The Value System In Nigeria

5.)  The Pathway To Peace In Nigeria

These are just a few of his works.

 Happy reading.

 

 

 

 

 

 

Book Review: The More 3 Formulae By Michael DaleWilliams

24 Jun

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Chapter 1

Traces the reason behind the author writing the book, The More Formulae. He recounted his days at F,W&C in London where he and his fellow colleagues there consulted for multinationals and small businesses and was exposed to the fact that some small firms are not achieving the desired results. From his perspective, the larger multinational firms enjoy economies of scale. He believed that the smaller firms can enjoy same if they take certain steps. He mentioned that more clients will guarantee that you will be busier but does not guarantee more profits. He however recommends the raising of prices  and focus on clients who can afford your services and recommends that you refer those who cannot afford your services to other competitors. The aim is to retain those clients who access your wide range of services frequently or regularly than periodically will guarantee orders hence the more 3 formulae. The greatest mistakes of small businesses is focus on clients acquisition without focusing on the transaction value services accessed by the client. This has led to the loss of old clients> the author recommends that business should build models around clients preferences and tastes as this will increase the frequency of transactions and value added to the organizations. This approach will enable the clients keep the old and the new customers.

Chapter 2

This chapter explains in great details the difference between good customer service and superior customer services, the difference between a customer and a client giving examples of his Gold Card loyalty program with Virgin Atlantic airline which guarantees him special privileges. It emphasizes on services that will keep your clients coming back and that which will stand you out from your competition. It also describes how positive innovation helps to improve your sales and keep you ahead of your competition.

Chapter 3

This chapter studies the determinants of income to any organization distinguished from the traditional accounting approach. It is determined by the number of customers multiplied by the amount they spend on each transaction and how often they purchase from your organization. The author argues that this approach enables you focus on the peculiarities of each client giving you an idea how to satisfy his special need.Therefore, businesses should build their models around their customer preferences for better performance.

Chapter 4

This chapter reveals how to increase your customer database through traditional and non traditional techniques in order to effectively reach out and regularly communicate with clients to give superior customer service.

Chapter 5

This chapter talks extensively of Value proposition and proffer strategies to attract more clients  through up selling packaging and traditional marketing methods and re-positioning.

Chapter 6

The author recommends increasing transaction frequency through sales propositions, suggestions , incentives and rewards schemes and customer education.

Chapter 7

Discusses the implementation of the previously elaborated in conjunction with a marketing plan to ensure superior customer service.

Chapter 8

Discusses the essential elements of superior customer service, the difference between a customer and client, emphasis on lean organization and management structure, improved products and services and ways to exceeding clients expectations.

Chapter 9

Explores the reason why people go into business, reveals why the book was written and encourages new entrepreneurs and offer ideas for business improvement.Overall, you will find this book a good read and a business companion or handbook or a book or reference in business.

Nuggets

  • Change your approach to business and life whether you own it or work in it

  • Your primary aim in business is to solve a problem. If not it will escalate the problem

  • The only way to guarantee more profits is if more customers are satisfied  with your products or services.

  • A client is a customer who pays for a professional service.

  • Success grows your business.

  • Delegate your responsibilities  and move on.

  • Train your people from the gate.

  • Build your reputation and be known for something.

  • You need to have a satisfied customer for each transaction.

  • Change your customer into clients.

  • Good customer service meets your expectation while superior customer service exceeds your expectation.

  • Innovation and continuous improvements is key to success in business.

  • design your business around your clients performance.

  • Enter into strategic partnerships

  • Character describes everything.

  • Your front desk represents everything about your business.

  • Don”t wait for feedback. Sit with your team and analyze your business.

  • Personalize your services.

  • There is reason to have a perception about your business brand and processes.

  • A slim organization structure is desirable for efficiency in every business.

You can meet the author here www.fromkingstontocalabar.com

 

Nuggets From Sam

6 Apr

Hello friends. How have you been all this while? Wishing you the best at what you.

Its been two months since my last post. In my last post, i promised that I was going to improve on the articles on this blog, get better education by reading writing and attending seminars wherever I can find them. I have found and joined  a master mind group that fulfilled that need for me at a time I needed it most. Its called the  Entrepreneurs Basecamp.

I found them by accident on Facebook while trying to get my mind of some sorrows and business losses incurred. Liz Taylor, CEO at Eva Wright, invited me to that seminar and offered me a sponsored seat after an email exchange just twenty-eight hours to their maiden event. I not only got a free seat for that day but also for their subsequent events. Every one else paid NGN 10,000 (US$35). I am indeed a very lucky person.

I cannot express how grateful I am Liz for the wonderful time I had but for the opportunity given to me. Its rare these days to find seminars with free seats in Nigeria. Imagine that. Whats on your mind reader? I believe you said the words” It would have been me”.

Saturday 12th March 2016 was a day to remember for me and all who attended the seminar. The ultimate aim of the seminar is to develop, build and nurture local entrepreneurs  capacity to match global standard and establish a subset of professionals from various fields who will be the first reference point for anyone outside Abuja and Nigeria.

Enter Sam Ikoku

Sam Ikoku  lead Consultant and Principal Partner , Nakachi Consulting Limited , was the lead speaker at the event, An engineer by profession and author of ” Sell Anything To Anyone” which has been downloaded over 398,000 times. Sam has consulted for blue chips  and brokered merger and acquisition deals, a process engineering consultant and a human resources management expert.

Other Speakers at the event were Jenny Chisom of http://www.jennychisom.com blog and Akpabio Peters, a real estate tycoon and CEO of Bulwark Construction Company, all based in Abuja Nigeria.

What Did You Learn Me Sam?

Sam Levenson, an accomplished author once asked his son this funny question’ What did learn you? ” The meeting was an eye opener and I have started putting those nuggets learned from them into practice.

1.) Start Strong: Sam laid an emphasis on starting a business on a very solid footing. He emphasised on any business to start strong in all fundamentals, finance, customer/client relationships, team work and CEO relationships, alliances such as suppliers, view your competitors and your immediate neighbours. Your business,according to him, stands to benefit the most from this very model.

2.) Purpose Passion and Profit: Purpose and Passion is not enough to sustain any business except it makes profit to sustain itself and makes good returns for its owners. Therefore, start your business before purpose and passion.

3.) Get A Coach/Mentor Before You Get An Accountant: It’s better to rely on the on the advice of experienced business people than that of an accountant. Not that the accountant will  mislead you but as the saying goes, experience is the best teacher.

4.) Belong to a Mastermind Group: If you are in Nigeria, I urge you to join the Entrepreneurs Basecamp.

The Purpose of Every Mastermind Group as proposed by Napoleon Hill :

  • Learn From Each other
  • Share Ideas
  • Regular Meetings

5.) Have A Mindset of Learning Not Failure:  You learn more from your failures than your successes. Great Minds work for the entrepreneur.

6.) There Is Someone Smarter Than You: There is an emphasis on that in every business. Therefore

7.) Enthusiasm is not enough in business. It requires extra efforts to boost a business performance than that.

8.) Ninety per cent of business plans are not read as the main details focussed on by prospective investors are in the Executive Summary. The Executive Summary should come first and not last in your business plan as it tells the prospective investors what to expect when they invest in your business. It is a common mistake by young entrepreneurs to put the executive summary last and the main reason why their plans fail.

9.)Small Office Home Office: You do not need a large well furnished office to start any business but a small office as a contact point for your clients and you.

10.) Pay Yourself First: Robert Kiyosaki mentioned that in Rich Dad Poor Dad.

11.) Hire The Best Of The Best:  Emphasis is on hiring independent professionals who are aware of current trends and have the capacity to positively turn your business around for the better. You will be able to get their views on issues through modern methods such as video conferencing, collaboration technology and positively give them shares in your business and turn them into alliances.

12.) Three rules that should be guiding every business according to In Search Of Excellence author

  • better before cheaper
  • Revenue before cost
  • there are no other rules.

13.) Other Rules;

  • design your business as a bracelet
  • start with globalisation and localization in mind
  • don’t trade in single currency
  • No need for office space
  • your neighbours are not your only clients/customers
  • work on your business and not in your business
  • Whats your message with what you do( your business)

Happy reading.

2016:A New Year Begins

3 Feb

Happy new year to all my friends here and beyond. Wishing you the best in the new year. Its another time in a lifetime to reflect on the past and forge ahead to the future. Another time to take a look at life and how the events will shape one or vice versa. a period to revisit, remake and re-energise plans and actualise exceptions to them. A time to reflect on the positives and negative sides of the outgoing year and improve on successes and correct the failures. Above all, just another year to  keep moving on.

2015 was a long tough and challenging year for me and my family,psychologically, physically and economically. It was a year i lost my business and almost everything i have worked for throughout my life. I believe it is gong to be a building block for future.

What Went Wrong

  • My company sold only two units of equipments and the rest were auctioned off to recover bad debts , loans, taxes and salaries of my employees, whom I laid off before the liabilities increased further.
  • 2015, was a long tough year for me and my family. It was a year of challenges in business and personal, psychological and economic. It was generally bleak due to changes in the political scenario.Probably a year i cant forget in a hurry, which i believe has become a building block for the future. What mattered most was survival of me and m family.
  • What Went Wrong in 2015.

 

 

  • All these coupled with other wrong business decisions did affect my intention to study for an MBA.
  • My family bore the brunt of the fallout of these decisions and was almost lving on sympathy of my extended family and a few friends.
  • I could not even afford to buy a few books to read amidst all these responsibilties.
  • lost a close friend in the onslaught against terrorists in December.Also lost a mentor too.
  • had enough for litigation to stop a financial institution from taking over my property.

What Went Right

It was not all a bad year as it was also one that had it upsides .

The most outstanding positive in 2015 was the unprecedented attention I paid to my family. Watching my kids grow and giving them awful attention and affection and also the fact that my youngest one year old gal could speak and say words like “come” “go” “leave me alone”, “plantain” “wait” and “ins(h)ide” . Helping them pay attention to their studies and th older ones able to express their minds was one indescribable feeling. My pretty loving wife was my pillar of support through those hellish months. Thanks baby, you are the best.

I appreciate God in the best way possible for giving me the gift of life and the strength to bear the stress. My Lord you are appreciated.

I also appreciate the efforts of friends and well wishers to see me back on track. Thanks all.

Plans for 2016

Not much but my primary goals are four. I am going to:

  • Get out of debts
  • avoid the mistakes that put my business in receivership
  • I am going to spend less
  • read as many books as I can
  • and try overcome the challenges i faced in 2015.
  • going to update this blog with at least thre articles a month starting with this one.
  • No more grand master plans at this point but long term plans.

Looking forward to another positive and eventful year for all my readers.

Happy birthday wishes to all the February guys and gals reading  this blog and dont forget to blog my gift thru this medium.

Have a wonderful February ahead.

18 Famous People The Press Mistakenly Declared Dead

28 Jan

Actor Abe Vigoda, star of TV’s Barney Miller sitcom and the first two Godfather movies, has finally died.

Source: 18 Famous People The Press Mistakenly Declared Dead

TEN REASONS WHY MOST PEOPLE VENTURE INTO BUSINESS

27 Oct

Having gone through several books, manuals, articles, listened to speakers speak at seminars and explored the internet, including major social networks to research reasons why many people go into and what they have benefited from doing business over the years. Most of those I came across are those who started business from scratch, who have also garnered much experience from what they do.

1.    FINANCIAL FREEDOM:
 A large percentage of people I have encountered went into business to achieve financial security. Financial security means being free from all financial limitations; to make money as one wishes and not be limited to one source. Unlike a salary earner who is limited to one source, most discovered that with one or more business sources of income, they will attract more sources of finance within an extremely short notice to carry out one or more tasks in their businesses, especially for business expansion.
2.    TIME MANAGEMENT:
Time is essential in every aspect of life. Having control over your time is extremely important. Most believe that  time management helps them to organize themselves and their activities from waking up to bath in the morning to sleeping at night and carrying out their business activities within a time frame.
3.    PROVIDE SERVICE OR CREATE PRODUCT:
Essentially you can not be in business without offering a product or service that satisfies your audience for a financial consideration. It may be an existing product or service with your unique selling point or an additional input as an added proposition.
4.    TAKE ADVANTAGE OF OPPORTUNITY:
 Opportunities regularly present themselves in the business environment. They come in form of trade incentives to encourage the establishment of business in or outside your environment. These may have been a strong reason why many people are in business.
5.    KNOWLEDGE (LEARNING):
To gain deep mastery of a particular product, process or knowledge. In simple terms, to be a master at what they do. Every successful businessman is a master in his field because his exposure to that product and processes over the years of operating that business.
6.    ACHIEVE AND LIVE YOUR DREAMS:
Most people who went into business as an end to a means to achieve their dreams.  Achieving your dreams may include living in a dream house, owning a factory and employing a lot of people, make a lot of money, go on annual vacations to exotic places and be the most sought after individual.
7.    PROMOTE AN IDEA:
Your business is about promoting the idea that will bring in money. If an idea is not money generating and not patronized by prospective clients then, that idea is as good thrown in the bin.
8.    PASSION:
Build a business around your passion. Studies have disclosed that the most successful people owe their success to their passion for what they do. People in the services industry, such as consultants build their businesses around their passion
9.    TO BE RICH:
 Yes exactly. Being rich and undoubtedly happy. Many went into business to become rich and be able to live a comfortable lifestyle. Having a comfortable lifestyle means to be able to afford all the good things that will make ones’ life easy.
10.  TO BE HAPPY:
Happiness cannot be bought with money. But having money can make someone happy to an extent. It brings an air of contentment to the individual.

De Mystifying The Lies Desperate Internet Marketers Tell Their Horde In Nigeria

2 Aug

I do not know why some people refuse to tell people the God damn truth about blogging and making money from it. Some marketers tell you they will set up a blog that makes money for you all your life in order to fleece you of your hard earned money. olumo

Blogging is a hard nut case of a profession to be and rely on. Making money from blogs is like carving a road through Olumo rock. It takes efforts,cash and highly intellectual business not groundnut and kuli kuli business. you need to read a lot of books and learn from the masters of the profession. Who are the worlds master bloggers? I am not talking about these crooks who make money through seminars but people like, Schoemaker (www.shoemoney.com) Darren Rowse (www.problogger.net and http://www.problogger.com) or Yaro Starak. These are professional bloggers whose courses and counseling can lead you there.

These are bloggers who started it as a hobby. One blogger, Ramsay of http://www.blogtyrant.com mentioned that he started making a liveable wage from blogging after three years of frustration and he even contemplated taking up another job.

So why do you think blogging is easy? If it is that easy why has your blog not made money since its establishment? Even Linda Ikeji made enough cash as a beauty queen and had enough goodwill and being able to buy the right programs has catapulted her success as a blogger.

To all would be bloggers, I wish you good luck and good fortune on the internet. But the bitter truth is you must be ready to spend at least US $1,500 to begin on a solid note for the next three months buying into various programs.

When you start making half of what Linda makes, then you can start attending seminars like that of Shaqyr Husyn at http://www.shaqirhussyin.com which sells for US $3000 and above.

What i have just mentioned is just the same for all blog masters i have mentioned above.Darren Rowse of problogger is an Amazon.com specialist and anyone thinking of making money on sklow moving amazon can buy into his programs.

My mentor is http://www.shoemoney.com.He has a $50 course for starters.For those interested u can use this link to buy the program .http://www.shoeinmoney.com/

Blogging is a business and not an ATM machine. Blogging is an investment of a lifetime. Real professional bloggers tell you to have at least a three year master plan for the blog you intend to host and a niche which you have a passion for. If you ask me to break it down to you the i will in this manner:

1) 3 year hosting on http://www.hostgator.com, http://www.bluehost.com and http://www.web.com or any of the biggest web hosting sites with all the paraphernalia( security features,cookies, internet search et cetera) is US $250-$300

2) A good web designer will take nothing less than US$ 200 for a standard design for a blog

3.) A traffic expert will charge you another US$300 for his course.

4.) A monetisation expert will charge you another US$300 for his services.

5.) Article writers to promote your blog and you will need at least 50 articles per year from other friends if you are not an expert and 20 per year if you are one and that will take US$100-200 from you

6.) the rest will be used to pay bank charges.

So don’t let those bloggers lie to you about how to easily make money from the internet.